Shipping policy

All pre-order items are made or prepared after your order is placed.

  • Estimated shipping: Pre-orders ship within 3–6 weeks if there is no pre-made on hand after the pre-order window closes.

  • Shipping timelines are estimates and may vary due to production or shipping delays.

If your order includes in-stock and pre-order items, everything will ship together once all items are ready.

Once your order ships, you’ll receive a tracking number by email.

Please double-check your shipping address. We are not responsible for delays or lost packages due to incorrect address information.

All pre-orders are final sale. No cancellations or refunds.

For questions, contact us at sextacy.us@gmail.com before ordering.